How to Fix the "Could Not Connect" Issue on Snapchat?

Could Not Load, Please Check Your Connection and Try Again Snapchat, How to Fix the “Could Not Connect” Issue on Snapchat –

Snapchat is a popular multimedia instant messaging app and service. It is a widely used service that has millions of active users globally.

These days, users are getting a Could Not Connect error on their Snapchat account, and they don’t know how to fix the issue. Don’t worry, the problem is fixable.

So, if you are also one of those who are facing the same problem on your account, you just need to read the article till the end as we have listed the steps to fix it.

Table of Contents

How to Fix the “Could Not Connect” Error on Snapchat?

There are many reasons why you got the error. In this article, we have listed some ways by which you can fix it. Read the article till the end to explore all the ways.

Force Close and Reopen the App

Force closing an app fixes most of the problems a user faced on the particular app. Here’s how you can do it on an Android phone.

Press and hold the Snapchat app icon and click on the ‘i’ icon to open the App Info.
Click on Force Stop and wait for a few seconds before opening it again.

If you have an iPhone, here’s how you can do it.

Swipe up from the bottom of your screen on the home page to bring the app switcher.
Find and swipe upwards on Snapchat to close it.
Wait for a few seconds and reopen it again.

Done, you have successfully closed the app forcefully and now your issue should be fixed.

Check if Snapchat is down

Some users have also reported that they got the same error when the app server was down. You can check the status of the server from outage websites.

There are a couple of websites to check if Snapchat is down. You can easily check the status of the servers from websites like DownDetector or IsTheServiceDown. Here’s how you can check if it’s down or not.

Open a browser on your device and visit an outage detector website such as Downdetector or IsTheServiceDown.
After opening a website, search for Snapchat and hit enter.
Wait for some time until it fetches the details.
Once fetched, you need to check the spike of the graph. A huge spike on the graph means a lot of users are experiencing an error on the platform and it’s most likely that it’s down.
If the servers are down, you just need to wait for some time as it can take a few hours for the company to resolve the issue.

Clear Cache of Snapchat

Clearing the cache of an app fixes most of the problems a user faced on it. Here’s how you can clear the cache of Snapchat on an Android phone.

Press and hold the Snapchat app icon and click on the ‘i’ icon to open the App Info.
Tap on Clear Data (on some phones, you will see Manage Storage or Storage Usage instead of Clear Data, tap on it).
Finally, click on the Clear Cache to clear the cache.

However, iOS devices don’t have an option to clear the cache data. Instead, they have an Offload App feature that clears all the cached data and reinstalls the app. Here’s how you can Offload Snapchat on your iPhone device.

Open the Settings App on your iPhone.
Navigate to General >> iPhone Storage and select Snapchat.
Here, tap on the Offload app option.
Confirm it by tapping on it again.
Finally, tap on the Reinstall app.

You can also clear the cache from the App’s settings. Here’s how you can do it on the mobile app.

Open the Snapchat app on your phone.
Click on your profile icon and choose the Settings icon.
Here, click on Clear Cache and confirm it to clear the cache data.

Reinstall Snapchat App to Fix Could Not Connect Issue on Snapchat

If the above methods do not work for you, you need to try uninstalling and reinstalling the Snapchat app. Here’s how you can reinstall it on your smartphone.

Press and hold the Snapchat app icon.
Tap on the Remove App or Uninstall button.
Confirm the uninstallation by tapping on Remove or Uninstall.
Once uninstalled, open Google Play Store or App Store on your device.
Search for Snapchat and hit enter.
Click on the Download button to install it.
Once installed, log in to your account and your issue should be fixed.

Turn on Mobile Data for Snapchat on iPhone

If you are using a VPN (Virtual Private Network) and getting the error, then you need to disable it to fix the issue. Most of the time, VPN services conflict with the application or services.

Hence, make sure to turn off the VPN and check again if the issue gets resolved or not. Most probably, your issue should be fixed.

Conclusion: Fix the “Could Not Connect” Issue on Snapchat

So, these are the ways by which you can fix the Could Not Connect Issue on Snapchat. We hope the article helped you in fixing the error on your account.

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How to Fix the “Could Not Connect” Issue on Snapchat?