Wondering how to Fix the Support Code c14a Issue on Snapchat, Something went wrong, Please try again later. Support Code: c14a –
Snapchat is a popular multimedia instant messaging app and service. It is a widely used service that has millions of active users globally.
These days, users are getting a Support Code: c14a error message while they are trying to use the Snapchat app. Some users are getting, “Something went wrong, Please try again later. Support Code: c14a.” We also got the same problem but were able to fix it.
So, if you are also one of those who are facing the same problem on your Snapchat account, you just need to read the article till the end as we have listed the ways to fix it.
How to Fix Support Code c14a Issue on Snapchat?
If you are getting the error, it means you may either not have updated the app for a while or there are glitches or bugs in the app or the servers of the app are down. In this article, we have added some best ways by which you can fix the Support Code c14a Issue on Snapchat.
Restart Your Phone
The very first method you can try to fix the problem is to restart your device as restarting a phone fixes most of the issues a user faced on their device. Here’s how you can restart your smartphone.
Restart iPhone X and later:
- Press and hold the Side button and Volume Down buttons at once.
- Release them when the slider appears.
- Move the slider to shut down your iPhone.
- Wait for a few seconds and hold down the Side button until the Apple logo appears.
Restart All Other iPhone Models:
- Press and hold the Sleep/Wake button. On older phones, it’s on the top. On iPhone 6 series and newer, it’s on the right side of the phone.
- Release the buttons when the slider appears.
- Move the slider to shut down your iPhone.
- Once shuts down, press and hold the Sleep/Wake button until the Apple logo appears.
Restart Android Phones:
- Press and hold the Power button or Lock button on an Android phone.
- Click on Restart from the screen.
Clear Cache Data to Fix Support Code c14a Issue on Snapchat
Clearing cache data fixes most of the problems a user faced on an app as it removes corrupted files. Snapchat has an option to clear cache files within the app itself. So, you can easily clear cache data on your Android or iPhone. Here’s how you can do it.
- Open the Snapchat app on your device.
- Tap on your profile icon on the top left side.
- On the profile menu, click on the gear icon or settings icon.
- Scroll down and you will find a Clear Cache option under the Account section, tap on it.
- Click on Clear All and confirm it by tapping on Clear.
Done, you have successfully cleared the cache data of Snapchat and your issue should be fixed.
Update the App
App updates come with improvements and bug fixes that users faced on the previous version. So, if you are using an outdated app version then you need to update it. Here’s how you can update the Snapchat app on your phone.
- Open the Google Play Store or App Store on your device.
- Type Snapchat in the search box and hit enter.
- Click on the Update button to download the latest version of the app.
Reinstall the Snapchat App
If the above method does not work for you, you need to uninstall the Snapchat app from your phone and then install it again to fix the problem. Here’s how you can do it.
- Long press the Snapchat app icon and select Remove or Uninstall.
- Confirm it by tapping on Uninstall or remove button.
- Once uninstalled, open the Google Play Store or App Store on your phone.
- Type Snapchat in the search box and hit enter.
- Click on the Install button to download the latest version of the app.
- Once downloaded, give all the necessary permissions then log in to your account and your issue should be fixed.
Wait for It to Fix Support Code c14a Issue on Snapchat
If none of the methods works and you are still facing the issue then there are chances that the Snapchat servers are down or there are some technical issues in the Snapchat app. Here’s how you can check if it’s down or not.
- Open a browser and visit an outage detector website (e.g., Downdetector or IsTheServiceDown)
- Once opened, type Snapchat in the search box and hit enter.
- Now, you need to check the spike of the graph. A huge spike on the graph means a lot of users are experiencing an error on Snapchat and it’s most likely down.
- If the Snapchat servers are down, wait for some time as it can take a few hours for Snapchat to resolve the issue.
Conclusion: Fix Support Code c14a Issue on Snapchat
So, these are the ways by which you can fix the Support Code c14a Issue on Snapchat. We hope the article helped you in resolving the c14a error message from your account.
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