Wondering How to Fix External Links Not Adding or Working on Instagram, I’m getting “We’re sorry, but something went wrong. Please try again” while trying to add links on the platform –
Instagram is a photo and video-sharing social media service owned by Meta Platforms. Just like other social media platforms, Instagram also allows users to add external links to their bios.
However, many users are not able to add external links to the platform and getting an error message stating, “We’re sorry, but something went wrong. Please try again.” while trying to add a link. We also faced the same issue but were able to resolve it.
So, if you are also one of those who are getting the same error on your account, you just need to read the article till the end as we have added the steps to fix it.
How to Fix External Links Not Adding or Working on Instagram?
Many users are reporting on different social media platforms that they are not able to add links to their Instagram accounts. In this article, we have added the steps to fix the error from your account.
Update the Instagram App
Updating an app fixes most of the problems a user faced on it as updates come with bugs/glitches fixes and improvements over its previous version. Follow the below steps to update the Instagram app.
1. Open the Google Play Store or App Store on your device.
2. Search for Instagram in the search box and hit enter.
3. Click on the Update button to download the latest version of the app.
4. Once updated, your issue should be fixed.
5. If there is no update available then you can also try re-installing the app.
Check if it’s down
If the above method does not work then there are chances that there are some technical issues or the Instagram servers are down. Follow the below steps to check if Instagram is down or not.
1. Open a browser and visit an outage detector website (like Downdetector, IsTheServiceDown, etc.)
2. Once opened, search for Instagram in the search box and hit enter.
3. Now, you need to check the spike of the graph. A huge spike on the graph means a lot of users are experiencing an error on Instagram and it’s most likely down.
4. If the Instagram servers are down, wait for some time (or a few hours) as it can take a few hours for Instagram to resolve the issue.
Contact Instagram Support
If all of the above methods fail in resolving the error message then you need to report the problem to Instagram’s Support Team. Follow the below steps to report a problem from the Instagram app.
1. Open the Instagram app on your device.
2. Click on your profile icon at the bottom-right side.
3. Tap on the three lines (or hamburger menu) at the top-right side.
4. Select Settings from the appeared menu.
5. Choose Help on the next screen and select Report a Problem.
6. Tap on Report a Problem on the next screen.
7. Now, describe your issue and add images if you wish to then click on Submit button to report the issue.
After reporting the problem by sending the form, you need to wait for a few days to get a reply from the Instagram team and they will fix it.
Conclusion: Fix External Links Not Adding or Working on Instagram
So, these are the ways by which you can fix External Links Not Adding or Working on Instagram. I hope you find this article helpful; if you did, share it with your friends and family.
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