Wondering How to Fix Spotify Not Loading or Working, Troubleshoot Spotify If It’s not working properly, Spotify Not Responding on PC or Mobile Phone App –
Spotify is an audio streaming and media services provider. It is a widely used platform and has millions of active users around the world.
Many users are complaining that their Spotify app not working or loading properly. Some users also reported the same issue on the web browser. We also got the same issue but were able to get rid of that easily.
So, if you are also one of those who are facing the same problem on Spotify, you just need to read the article till the end as we have added the ways by which you can fix it.
How to Fix Spotify Not Loading or Working?
There can be various reasons for Spotify Not Loading or Working Issue on Spotify, one being internet connectivity. Other reasons could be cache data, and glitches/bugs in the service. In this article, we have listed some best ways to fix the problem on your phone and PC.
Check Your Internet
The very first method you can try to fix the problem is to check your internet speed because if it’s low, Spotify might not be able to load or work properly. If you are unsure about your internet speed, you can run a speed test to check it. Here’s how you can check your internet speed.
1. Open a browser on your device and visit an Internet Speed Test website (like fast.com, speedtest.net, speakeasy.net, etc).
2. Click on Go or Start button if the speed test does not start automatically.
3. Wait for a few seconds or minutes until the website finishes the test.
4. Once done, it will show you the download and upload speeds.
5. If your internet speed is too low, you need to switch to a stable network to fix the problem.
Restart Your Device
Restarting a device fixes most of the issues a user faced on it. Here’s how you can restart your device.
Restart iPhone X and later:
- Long press the Side button and Volume Down buttons at once.
- Release the buttons when the slider appears.
- Move the slider to shut down your iPhone.
- Wait for a few seconds and hold down the Side button until the Apple logo appears to restart your device.
All Other iPhone Models:
- Long Press the Sleep/Wake button. On older phones, it’s on the top. On iPhone 6 series and newer, it’s on the right side of the phone.
- Release the buttons when the slider appears.
- Move the slider to shut down your iPhone.
- Press and hold the Sleep/Wake button until the Apple logo appears to restart your iPhone.
Restart Android Phones:
- Long press the Power button or Side button on an Android phone.
- Tap on Restart from the given options on the screen.
- Wait for a few seconds to finish the restarting process.
Restart Windows PC:
- Press the Windows key on your keyboard.
- Tap on the Power icon placed at the bottom of the window.
- Now, select Restart from the given options to reboot your system.
Clear Cache Data
Some users have reported that cleaning the cache data for the Spotify app fixes the problem of not working or loading. Below are the steps to clear cache data on your phone.
On Android:
1. Open the Settings app on an Android phone.
2. Navigate to Apps then tap on Manage Apps or All Apps.
3. Now, you will see a list of all the installed apps, tap on Spotify to open its App Info.
4. Alternatively, press and hold the Spotify app icon then tap on the ‘i’ icon to open App Info.
5. Click on Clear Data or Mange Storage or Storage Usage.
6. Finally, tap on the Clear Cache to clear the cached data.
On iPhone:
iOS devices don’t have an option to clear the cache data. Instead, they have an Offload App feature that clears all the cached data and reinstalls the app. Here’s how you can Offload the Spotify app on your iOS device.
1. Open the Settings App on your iPhone.
2. Go to General >> iPhone Storage and select Spotify.
3. Under its settings, click on the Offload app option.
4. Confirm it by clicking on it again.
Update the Spotify App
App updates come with improvements and bug/glitch fixes. Hence, you need to try updating Spotify to resolve the problem. Here’s how you can update it on your phone.
1. Open the Google Play Store or App Store on your phone.
2. Search for Spotify in the search box and hit enter.
3. If there is an update available, you will see an Update button, tap on the Update button to download the latest version.
4. If there is no update available then you can also try re-installing the app.
Clear In-built App Cache
Spotify also has an option to clear cache within the app itself which also refreshes the app. Hence, you need to try clearing the cache data of Spotify. Below are the steps to do so.
1. Open the Spotify app on your phone.
2. Click on the gear icon at the top to open Settings.
3. Scroll down and tap on Clear Cache under Storage section.
4. Confirm it by tapping on Clear Cache on the pop-up window.
Clear Browser’s Cache
If you are using Spotify on a browser on your PC, you need to clear the browser’s cache in order to resolve the issue. Here’s how you can clear it.
1. Open the browser on your PC (for reference, we have used Google Chrome).
2. Click on the three-dots icon on the top-right side.
3. Select Settings from the appeared menu.
4. Tap on Privacy and Security at the left sidebar.
5. Click on Clear Browsing Data under the Privacy tab.
6. Select the checkbox for Cookies and Other Site Data & Cache images and files.
7. Choose the Time Range to All Time.
8. Finally, tap on Clear Data.
Log Out and Re-Login
Another way you can try to fix the problem is by logging out of your account and then re-login to your Spotify account. Here’s how you can do it.
On Mobile App:
1. Open the Spotify app on your phone.
2. Tap on the gear icon on the top-right side.
3. Scroll down and tap on Log out.
4. Reopen the app then log in to your account.
On Web:
1. Open the Spotify website on a browser.
2. Click on your name on the top-right side.
3. Select Logout from the given options.
4. Reopen the website and tap on Login on the top-right side.
5. Enter your login credentials then tap on Login.
Check if it’s down
If the above method does not work then there are chances that the Spotify servers are down. So, check whether it’s down or not. Here’s how you can check it.
1. Open a browser and visit an outage detector website (like Downdetector, IsTheServiceDown, etc.)
2. Once opened, search for Spotify in the search box and hit enter or tap on the search icon.
3. Now, you will need to check the spike of the graph. A huge spike on the graph means a lot of users are experiencing an error on Spotify and it’s most likely down.
4. If the Spotify servers are down, wait for some time (or a few hours) as it can take a few hours for Spotify to resolve the issue.
Conclusion: Fix Spotify Not Loading or Working
So, these are the best ways by which you can fix Spotify Not Loading or Not Working. If the article helped you share it with your friends and family.
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