Wondering 8 Best Ways to Fix Instagram Keeps Stopping or Crashing, How do I Fix the problem of Instagram crashing or not working properly on my smartphone –
Instagram is a photo and video-sharing social media platform owned by Meta (formerly known as Facebook). It is a widely used platform and is accessible from any device like mobile, PC, etc.
These days, users are facing the problem of Instagram Keeps Stopping or Crashing on the mobile app. Hopefully, the issue is easily resolvable and we also faced the same problem but were able to resolve it.
So, if you are also one of those who are facing the Instagram app keeps crashing or stopping issue, you just need to read the article till the end as we have listed the ways to fix it.
How to Fix Instagram Keeps Stopping or Crashing?
There are various reasons that can keep stopping or crashing the Instagram app, one being the outdated app version. Other reasons could be the glitch/bug in the app or cache data. In this article, we have added some best ways by which you can fix the issue on your device.
Restart Your Device
The very first method you can try to fix the problem is to restart your phone as restarting fixes most of the issues a user faced on their device. Here’s how you can restart your device.
Restart iPhone X and later:
- Press and hold the Side button and Volume Down buttons at once.
- Release the buttons when the slider appears.
- Move the slider to turn off your iPhone.
- Wait for a few seconds and hold down the Side button until the Apple logo appears to restart your device.
Restart Android Phones:
- Press and hold the Power button or Side button on an Android phone.
- Tap on Restart from the given options on the screen.
- Wait for a few seconds to finish the restarting process.
Check Your Internet
Check whether you have a good internet connection or not because if it’s low, you might face issues while using apps. Also, some users on Reddit have reported that switching to stable networks fixes the problem of Instagram keeps stopping or crashing their account.
If you are not sure about your internet speed, you can check it from a speed checker website. Here’s how you can check it.
1. Open a browser and visit an Internet Speed Test website (e.g., fast.com, speedtest.net, speakeasy.net, etc).
2. Click on Go or Start button if the speed test does not begin automatically.
3. Wait for a few seconds or minutes till it finishes the test.
4. Once done, it will show the download and upload speeds.
5. If your internet speed is low, you need to switch to a stable network to resolve the issue.
Clear Cache Data
Many users have reported that after clearing the cache data, their issue was resolved. Hence, you need to try clearing the cache data for Instagram. Here’s how you clear the cache data.
On Android:
1. Open the Settings app on your phone.
2. Go to Apps then tap on Manage Apps or All Apps.
3. Click on Instagram from the list of installed apps to open the App Info.
4. Alternatively, long press the Instagram app icon then tap on the ‘i’ icon to open App Info.
5. Now, click on Clear Data or Mange Storage or Storage Usage.
6. Finally, tap on the Clear Cache option to clear the cached data.
On iPhone:
iPhones don’t have an option to clear the cache data. Instead, they have an Offload App feature that clears all the cached data and reinstalls the app. Here’s how you can Offload the Instagram app on your iPhone.
1. Open the Settings App on iPhone.
2. Go to General >> iPhone Storage and select Instagram.
3. Here, click on the Offload app option.
4. Confirm it by clicking on it again.
Force Stop the App
Another way to fix the problem is by force-stopping the Instagram app. Below are the steps by which you can force-stop the Instagram app on your phone.
On Android:
1. Open the Settings app on your Android phone.
2. Go to Apps then click on Manage Apps or All Apps.
3. Tap on Instagram from the list of apps to open App Info.
4. Alternatively, long press the Instagram app icon then tap on the ‘i’ icon to open App Info.
5. Here, you will see a Force Stop option, tap on it.
6. Wait for a few seconds then reopen the Instagram app and your issue should be fixed.
On iPhone:
1. On the home screen of the iPhone, Swipe up from the bottom and hold.
2. Swipe up the Instagram app window to remove it.
3. Reopen the app and your issue should be fixed.
Update the Instagram App
Another way to fix the issue is by updating Instagram as app updates come with bug/glitch fixes and improvements. Here’s how you can update the Instagram app on your device.
1. Open Google Play Store or App Store on your phone.
2. Search for Instagram in the search box and hit enter.
3. Click on the Update button to download the latest version of the app.
4. If there is no update available then you can also try re-installing the Instagram app.
Give Necessary Permissions
Every application requires some permissions to run without any issues. For example, Google Maps would need permission to access your location, File Manager would need permission to access your media files.
In the same way, Instagram needs permission to access a few parameters of your phone without which it may not run properly and you may face the keep crashing or stopping issue. So, try giving all the relevant permissions to see if it resolves the issue or not. Here’s how you can do it.
On Android:
1. Open the Settings app on your Android phone.
2. Go to Apps and then tap on Manage Apps or All Apps or See All Apps.
3. Tap on Instagram from the list of the installed app and click on App Permissions.
4. Under the Not Allowed or Denied section, tap on the basic permissions like Camera, Media, Microphone, Location, etc.
5. Change the permission to Allow or Allow only while using the app for all these options.
On iPhone:
1. Open the Settings app on your iPhone.
2. Scroll down and tap on Instagram.
3. Turn on the toggle next to all the permissions like Camera, Microphone, Location, etc.
Leave the Beta Program
If you have enrolled for the beta tester for Instagram on your Android phone, you might face some issues including the app keep stopping or crashing. To fix the issue, you need to leave the beta program and switch to a stable version. Here’s how you can do it.
1. Open the Google Play Store app on your phone.
2. Search for Instagram in the search box at the top and hit enter.
3. Tap on Instagram to expand it.
4. If you are a beta tester you will see Instagram (Beta) instead of Instagram.
5. Scroll down and tap on Leave under the You’re a beta tester section.
6. Confirm it by tapping on the Leave button.
7. Once done, re-install the app and your issue should be fixed.
Check if it’s down
If the above method does not work then there are chances that the Instagram servers are down. So, check whether it’s down or not. Here’s how you can check if Instagram is down or not.
1. Open a browser and visit an outage detector website (e.g., Downdetector, IsTheServiceDown, etc.)
2. Once opened, search for Instagram in the search box and hit enter or tap on the search icon.
3. Now, you will need to check the spike of the graph. A huge spike on the graph means a lot of users are experiencing an error on Instagram and it’s most likely down.
4. If the Instagram servers are down, wait for some time (or a few hours) as it can take a few hours for Instagram to resolve the issue.
Conclusion: Fix Instagram Keeps Stopping or Crashing
So, these are the ways by which you can fix Instagram Keeps Stopping or Crashing issue. If the article helped you share it with your friends and family to help them to resolve the problem.
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