Wondering how to fix couldn’t refresh feed Last updated x hours ago error, 8 ways to fix couldn’t refresh feed on Instagram, Why I am getting could not refresh feed error on the Instagram app –
Are you not able to use the Instagram app properly as it’s stuck on the loading screen?
Many users are facing a problem where they are seeing a “Couldn’t refresh the feed. Last updated x hours ago” error and the app keeps loading. We also faced the same issue but somehow managed to get rid of it.
So, if you are also one of those who are not able to use the app, you just need to read the article till the end as we have added ways to fix it.
How to Fix the “Couldn’t Refresh Feed” Issue on Instagram?
There can be various reasons for the “Could not refresh feed” issue. The most common ones can be outdated apps and glitches/bugs in the platform. In this article, we have listed some best ways to fix the problem.
Check Your Internet
Check whether you have a good internet connection or not because if it’s low, you will not be able to use the app properly and get the loading issue. If you are not sure about your Internet speed, you can try running an Internet speed test. Follow the below steps to check your internet speed by running a speed test.
1. Open a browser and head over to an Internet Speed Checker website (like fast.com, speedtest.net, etc).
2. After opening a website, tap on the Test or Start button if the speed test does not begin automatically.
3. Wait for a few seconds or minutes until it finishes the speed test.
4. Once completed, it will show you the download and upload speeds.
Now, check whether you have a good download or upload speed. If it’s low, switch to a stable network. After switching the network type, your issue should be fixed.
Clear Cache Data
For many users, clearing the cache files of the Instagram app fixes the problem. Follow the below steps to clear cache data.
On Android
1. Open the Settings app on your Android device.
2. Tap on Apps under Settings then tap on Manage Apps or All Apps or See All Apps.
3. Select Instagram from the installed apps list to open Instagram App Info.
4. Alternatively, long-press the Instagram app icon on the home screen then tap on the ‘i’ icon to open Instagram App Info.
5. On the App Info page, tap on Clear Data or Mange Storage or Storage Usage (on some devices you will see Storage & cache option, tap on it).
6. Finally, click on Clear Cache to clear the cache data.
On iPhone
iOS devices don’t have the option to clear the cache data. Instead, they have an Offload App feature that clears all the cached data and reinstalls the app. Follow the below steps to Offload the Instagram app.
1. Open the Settings app on an iOS device and navigate to General >> iPhone Storage.
2. Here, you will see Instagram, tap on it.
3. On the next screen, click on the Offload app option.
4. Confirm it by tapping on it again.
5. Finally, tap on the Reinstall app.
Update or Re-install the Instagram App
You can also try updating the Instagram app as there is a high chance that the issue might be due to a bug or glitch in the app version which gets sorted in the latest version. Follow the below steps to update the Instagram app.
1. Open the Google Play Store or App Store on your phone.
2. Search for Instagram in the search box and hit enter.
3. Click on the Update button to download the latest version of the app.
4. Once updated, your issue should be fixed.
5. If there is no update available then you need to re-install the app in order to fix the problem.
Check if it’s down
There might also be chances that the Instagram servers are down and that’s why you are getting the loading issue on the app. Follow the below steps to check if it’s down or not.
1. Visit an outage detector website on a browser (like Downdetector, IsTheServiceDown, etc.)
2. Search for Instagram in the search box and hit enter.
3. Now, you need to check the spike of the graph. A huge spike on the graph means a lot of users are experiencing an issue on Instagram and it’s most likely down.
4. If the Instagram servers are down, wait for some time (or a few hours) as it can take a few hours for Instagram to resolve the issue.
Correct Date and Time
You also need to check whether your device has been set to the correct date and time or not because if it’s wrong, you might face some issues on the app. Also, some Reddit users have reported that correcting the date & time of their phone fixes the problem. Follow the below steps to correct the date and time on your phone.
On Android
1. Open the Settings app on your phone.
2. Tap on Date & Time (on some Android phones, you will find it under Additional Settings while on others, you will find it under System).
3. On the Date & Time page, turn on the toggle next to Use network-provided time or Set time automatically. Alternatively, you can manually enter the correct date and time.
On iPhone
1. Open the Settings app on your Apple iPhone.
2. Navigate to General >> Date & Time.
3. On the next screen, turn on the toggle next to Set Automatically to correct the date & time.
Change Your Instagram Password
Some users have reported that after changing their password via another device or a browser, they are able to get rid of the problem. Hence, you can give it a try. Follow the below steps to change your Instagram Password from your computer.
1. Open a browser on your system.
2. Visit instagram.com and log in to your account if you have not already.
3. Tap on your profile picture icon at the top.
4. Select Settings from the appeared menu.
5. On the next screen, click on Change Password at the left sidebar.
6. Now, enter your old password and type a new password then confirm it.
7. After entering a new password, click on Change Password to change it.
Turn OFF VPN
If you are using the Instagram app after connecting to a VPN (Virtual Private Network) then there is a high chance that it’s the reason for the error.
Hence, we suggest you, turn off the VPN on your phone and then use the Instagram app and your issue should be fixed.
Contact Instagram Support
If all of the methods fail in resolving your problem, you need to report the issue to Instagram’s Support Team. Follow the below steps to report a problem on Instagram.
1. Open the Instagram app on your device.
2. Click on your profile picture icon at the bottom-right side to open your profile feed.
3. Tap on the three lines (or hamburger menu) at the top-right side of the screen.
4. Select Settings from the appeared menu.
5. Tap on Help then select Report a Problem.
6. On the next screen, tap on Report a Problem.
7. Now, describe your issue and add images if you wish to then click on Submit button to report the issue.
After reporting the problem, you need to wait for a few days to get a reply from the Instagram team and your issue should be fixed.
Conclusion: Fix Couldn’t Refresh Feed on Instagram
So, these are the ways by which you can fix the “Couldn’t Refresh Feed” error on Instagram. I hope you find this article helpful; if you did, share it with your friends and family.
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