Are you facing a problem where the Spotify app keeps logging you out from your account and also crashing? If so, in this read, you will learn how to fix Spotify keeps logging-me-out problem.
How to Fix Spotify Keeps Logging Me Out?
There are various reasons that can keep stopping or crashing the Spotify app, one being the outdated app version. Other reasons could be the glitch/bug in the app or cache data. In this article, we have added the ways by which you can fix the issue on your device.
Restart Your Device
The very first method you can try to fix the problem is to restart your smartphone as restarting fixes most of the problems a user faced on their phone. Follow the below steps to restart your device.
Restart iPhone X and later
1. Press and hold the Side button and Volume Down buttons at once.
2. Release the buttons when the slider appears on the screen.
3. Move the slider to turn off your iPhone.
4. Wait for a few seconds and hold down the Side button until the Apple logo appears to restart your device.
Restart Android Phones
1. Press and hold the Power button or Side button on an Android phone.
2. Click on Restart from the given options.
3. Wait for a few seconds to finish the restarting process.
Check Your Internet
Check whether you have a good internet connection or not because if it’s low, it might be the reason for the issue. If you are not sure about your internet speed, you can check it from a speed checker website. Follow the below steps to check your internet speed.
1. Open a browser and visit an Internet Speed Test website (e.g., fast.com, speedtest.net, speakeasy.net, etc).
2. Click on Go or Start button if the speed test does not begin automatically.
3. Wait for a few seconds or minutes till it finishes the test.
4. Once done, it will show the download and upload speeds.
5. If your internet speed is low, you need to switch to a stable network to resolve the issue.
Clear Cache Data
You can also try clearing the cache data of the Spotify app. Follow the below steps to clear the cache data on your device.
1. Open the Settings app on an Android phone.
2. Go to Apps then tap on Manage Apps or All Apps.
3. Now, click on Spotify from the list to open Spotify App Info.
4. Click on Clear Data or Mange Storage or Storage & Cache.
5. Finally, click on Clear Cache to clear the cached data.
iPhones don’t have the option to clear the cache data. Instead, they have an Offload App feature that clears all the cached data and reinstalls the app. Here’s how you can Offload the Spotify app on your iPhone.
1. Open the Settings App on your iOS device.
2. Go to General >> iPhone Storage and select Spotify.
3. On the next screen, click on the Offload app option.
4. Confirm it by clicking on it again.
Clear In-built App Cache
Spotify also has the option to clear the cache within the app itself which also refreshes the app. Hence, you can also give it a try. Follow the below steps to clear the in-app’s cache.
1. Open the Spotify app on your device.
2. Click on the gear icon at the top.
3. Scroll down and tap on Clear Cache under the Storage section.
4. Confirm it by tapping on Clear Cache on the pop-up window.
Logout all the active devices
If your Spotify account opens on different devices, it might be the reason for the issue. Follow the below steps to log out of your account via the Spotify website.
1. Open a browser on your device.
2. Visit spotify.com and log in to your account if you have not already.
3. Click on your profile icon at the top.
4. Tap on Account from the menu.
5. Scroll down and tap on Sign out everywhere.
Once you do, you will be logged out from all the devices.
Remove Third Party Access
If you have given access to third-party applications to your account, it might be the reason for the issue. Follow the below steps to remove the third-party apps from Spotify.
1. Open spotify.com on a browser and log in to your account if you have not already.
2. Click on your profile icon at the top.
3. Select Account from the appeared menu.
4. Scroll down and tap on Apps from the sidebar.
5. Remove all the access by tapping on Remove Access next to the application.
Update the Spotify App
App updates come with improvements and bug/glitch fixes. Hence, you need to try updating Spotify to resolve the problem. Follow the below steps to update it on your phone.
1. Open the Google Play Store or App Store on your device.
2. Search for Spotify in the search box and hit enter.
3. If there is an update available, you will see an Update button, click on the Update button to download the latest version.
4. If there is no update available then you can also try re-installing the app.
Turn OFF VPN
If you are using Spotify after connecting to a VPN (Virtual Private Network) then there is a high chance that it’s the reason for the issue.
Hence, we suggest you, turn off the VPN on your phone and then use Spotify and your issue should be fixed.
Check if it’s down
If the above method does not work then there are chances that the Spotify servers are down. So, check whether it’s down or not. Follow the below steps to check if it’s down.
1. Open a browser and visit an outage detector website (like Downdetector, IsTheServiceDown, etc.)
2. Once opened, search for Spotify in the search box and hit enter or tap on the search icon.
3. Now, you will need to check the spike of the graph. A huge spike on the graph means a lot of users are experiencing an error on Spotify and it’s most likely down.
4. If the Spotify servers are down, wait for some time (or a few hours) as it can take a few hours for Spotify to resolve the issue.
Conclusion: Fix Spotify Keeps Logging Me Out
So, these are the ways by which you can Fix the problem of Spotify Keeps Logging Me Out. I hope you find this article helpful; if you did, share it with your friends and family.
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